Shipping Policy & Customs
We use ordinary yet sturdy boxes with no reference to what the boxes contain - it is kept entirely discreet to ensure your privacy. The boxes only contain a return address along with the shipping address printed on the shipping label. The boxes do not even have our company name mentioned. The packing list can be found inside the box with the list of products that were included in the placed order. We maintain absolute discretion in our shipping method. So much so, that even the delivery person has no idea of what he is delivering.
Hence, there is simply no need to be embarrassed while collecting your ordered item from the delivery person, for we are well aware of the taboos and truly value Indian culture and sensibilities.
- Shipping is absolutely FREE for any type of orders for the total value exceeding Rs 1000. For orders less than Rs 1000, we levy a nominal shipping fee of Rs 70.
- The shipping charges will remain unaltered irrespective of the volume of your order. We will not put any extra burden on you even we have to bear an extra cost while delivering your order.
- At any point in time, you can check the total shipping charge for your order should you like to check out.
- Octroi charges (wherever applicable) will be prepaid and you will NOT have to be concerned about it.
- It is our responsibility to ship all the products in your order together. However, this is subject to the availability of stock or the characteristics of the products ordered. Besides, there might be restrictions regarding accepting orders for certain areas having certain pin codes, where shipping is hard or not possible. In such cases, the particular order(s) will NOT be accepted via online, and a message will be displayed requesting an alternate pin code.
- Each order will be shipped to a single shipping address. For shipping products to different addresses, multiple orders will have to be placed.
- In cases where customers have placed multiple orders within 2 or 3 days, the orders will be combined and will be shipped together with a single shipping cost.